Custom Plaque Acrylic/Wood Plaque: Military, Police, First Responder Gift
This plaque is a thoughtful and personalized gift for anyone in the military, first responder, or law enforcement community. Here’s a summary of its features and ordering details:
Features:
Size: 10 x 10 inches
Material: Stained and clear-coated wood base; overlay made of 1/4" birch or similar sublimation material for contrast; engraved acrylic for text/logo.
Mounting: Fastened with three ½" stainless steel stand-off screws (options include brass or nickel).
Customization: Includes one rank design or custom wood overlay piece, and one logo on the acrylic.
Important Notes:
Each plaque is handmade, so variations may occur.
Wood may have natural defects in grain and texture.
Custom orders are non-refundable.
Intended for indoor use only; comes ready to hang.
Ordering Instructions:
Specify the rank or logo details during your order.
Provide visual references for custom designs within 24 hours via Etsy messenger or email.
Corrections must be communicated within the same 24-hour timeframe.
Processing time is typically 3 to 7 days, not including shipping transit time.
This makes for a unique and meaningful gift that honors the service of your loved one!
****For Custom files****
SVG File Requirement:
*You need an SVG (vector) file for custom engravings. If the file is already prepared, customers can choose from a standard size and pricing list.
*Custom Creation Option: If customers do not possess an SVG file, the agency can create one for an additional charge of $75.
*Photo Specifications: Any photo provided for engraving must be high resolution, preferably in black and white. If a color photo is submitted, it may increase processing time.
*Approval Process: Before starting the engraving on custom orders, the submitted photo must be approved.
DTF Transfer File Submission & Refund Policy
By submitting artwork and placing an order with Shado Impressions, you acknowledge and agree to the following terms:
Customer Responsibility
Customers are solely responsible for ensuring that all uploaded artwork, images, files, and sizing specifications are correct before submitting their order.
No Artwork Modifications
Shado Impressions does not resize, edit, enhance, repair, clean up, or modify customer-submitted artwork. Files will be printed exactly as received.
Image Quality
Low-resolution, blurry, pixelated, distorted, or poor-quality images submitted by the customer may result in poor print quality. Shado Impressions is not responsible for print results caused by low-quality artwork.
Size Selection
Customers are responsible for selecting the correct print size when placing an order. Orders submitted with incorrect sizing specifications will be printed as ordered.
No Refunds or Reprints
Because all DTF transfers are custom-made to the customer's specifications, all sales are final. Refunds, exchanges, credits, or free reprints will not be issued for:
Incorrect size selections made by the customer
Low-resolution or poor-quality artwork submitted by the customer
Artwork uploaded incorrectly
Design errors, spelling errors, or formatting issues within customer-provided files
Color variations resulting from customer artwork
Replacement Orders
If a customer submits an incorrect file, image, or size, a new order must be placed with the corrected artwork and/or sizing. The customer will be responsible for purchasing a replacement print at the current listed price.
By submitting artwork and completing your purchase, you confirm that you have reviewed your files, dimensions, and order details and agree to these terms.
Thank you for shopping with Shado Impressions. We take pride in creating quality custom products and strive to ship all orders as quickly as possible.
Processing Time
All products are made to order. Please allow:
Custom T-Shirts: 3–7 business days
Custom Hats: 5–10 business days
Large or Bulk Orders: Processing times may vary based on quantity and product availability.
Processing times do not include weekends, holidays, or shipping transit times.
Shipping Methods
Orders are shipped via USPS, UPS, or other available carriers. Shipping options and rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, a tracking number will be sent to the email address provided during checkout. Customers are responsible for monitoring tracking information and ensuring delivery can be accepted at the shipping address provided.
Shipping Delays
Shado Impressions is not responsible for shipping delays caused by:
Carrier delays
Weather conditions
Natural disasters
Holidays
Incorrect shipping information provided by the customer
Lost or delayed packages while in transit
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Orders returned due to an incorrect or undeliverable address may require additional shipping charges before being reshipped.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Shado Impressions is not responsible for lost, stolen, or misplaced packages. Customers should contact the carrier directly to file a claim.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery and provide:
Your order number
Photos of the damaged packaging
Photos of the damaged item(s)
We will review the claim and determine an appropriate resolution.
Local Pickup (If Available)
Customers selecting local pickup will be notified when their order is ready. Orders must be picked up within 30 days unless prior arrangements have been made.
Contact Us
For questions regarding your order, shipping status, or delivery issues, please contact:
Shado Impressions📧 ShadoImpressions@gmail.com
By placing an order with Shado Impressions, you agree to the terms outlined in this Shipping Policy.
